Ohio Rivalry Toilet Paper | Make Michigan Our Bichigan Gag Gift, Bathroom Decor

Frequently Asked Questions

Are your items handmade?

Every item is individually created and finished in my Ohio studio. Depending on the item, this may include hand-dying, embroidery, personalization, pressing, steaming and finishing. I do not mass produce my finished products.

Will my hand-dyed item look exactly like the listing photo?

No two hand-dyed pieces will ever be identical - and that is the part of what makes them special! Dye placement, saturation and movement will naturally vary from piece to piece. I carefully follow the same color palette and dye process shown in the images, so your piece has the same overall look and feel.

Can I personalize my order?

Absolutely! Items offering personalization will include that option directly in the listing. Please double check spelling, capitalization, and other details before submitting your order, as I create your item using the information you provided.

Can personalized and custom-made items be returned?

Because personalization and custom-made items are created specifically for you, they cannot be returned or exchanged unless I made an error with your order. Please contact me right away if there is a problem. I want you to love what you receive.

Why does the color look slightly different in person?

I photograph my products to represent their colors as accurately as possible, but screens, phones and monitors can display colors differently. Hand-dyed pieces also naturally contain variations in tone and saturation.

Can I request a different color combination?

Message me! I'm always happy to discuss color options. Custom orders depend on my current dye inventory, garment availability, and production schedule, so I recommend contacting me before placing the order.

My tracking says delivered, but I can't find my package. What should I do?

First, please check around your property, with household members and neighbors, and allow a short period for carrier scans to catch up. If the package cannot be located, contact the shipping carrier with your tracking number and then message me so I can help point you toward the appropriate next steps.